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FAQ - Delivery Options
FAQ - Voucher Delivery Options
Your website listed four delivery options. What are the differences between the four?
We deliver the experience vouchers to the recipient via three ways.
Option One: Courier
Your RedRibbon Days voucher will be tastefully personalised with your own personal message enclosed in our RedRibbon Days signature card and will be enclosed in an enveloped adorned with ribbons. We aimed to be loud for this option. Hence, there will be helium balloons attached to the gift pack when delivered. We require at least 1 day notice in advance for this delivery method. This method of delivery is only applicable for selected areas in Klang Valley and its surrounding suburbs. Unfortunately, we only cover the following areas* for this delivery method.
Areas of coverage for courier delivery:
- Damansara Heights
- Damansara Utama
- Petaling Jaya
- Mont Kiara
For delivery outside of our coverage area, there will be an additional surcharge of RM20.00 (weekdays only).
Charges for packaging and delivery: RM 45
Option Two: Express Post
Your RedRibbon Days voucher will be tastefully personalised with your own personal message enclosed in our RedRibbon Days signature envelope, adorned with beautiful ribbons. Delivery of this method will take up to 1-2 working days. Unfortunately, this time frame only applies to delivery within Klang Valley and its surrounding suburbs. For delivery outside Klang Valley, please allow up to 3-5 working days. Your gift pack will be dispatched the next day (working days) upon receipt of payment in full.
Charges for packaging and delivery: RM 22
For this delivery option, RedRibbon Days offer a standard Express Post service. We accept no responsibility for the Malaysia Postal standard service. In the event that you need to locate the whereabouts of your package, please visit http://poslaju.com.my/emstrack/ and enter the tracking number* provided above. Delivery charges are non-refundable. RedRibbon Days are not liable for any loss suffered as a result of a voucher being lost in the Express Post mail process or not arriving on time. If for any reason your voucher doesn’t arrive via Malaysia Post, please contact us immediately and we will send the voucher to the recipient via email, without additional charges.
Option Three : Pick-Up-Yourself
You may also choose to pick up the gift-pack yourself from our office. Your RedRibbon Days voucher will be tastefully personalised with your own message enclosed in our RedRibbon Days signature card and will be enclosed in an envelope and adorned with ribbons.
Charges for packaging : RM 15
Option Four: Email
Your experience voucher will be delivered to the recipient via email supplied by you(buyer). You may even choose to send the e-Voucher to yourself, and print it out and present it to the recipient along with a card! All our eVouchers are full colored with standardised design with option for personalised message.
Charges : FREE and instant delivery to an email inbox within receipt of payment in full.